Operations Manager-AAH

Operations Manager-AAH at Already Autism Health

Already Autism Health is seeking an Operations Manager to provide supervisory and administrative duties to ensure the ABA therapy clinic runs efficiently. The role includes administrative supervision of Registered Behavior Technicians (RBTs) and collaboration with RCM, Credentialing, Intake & Admissions, and Board‑Certified Behavior Analysts (BCBAs).

• Manage all aspects of the clinic
• Schedule staff and clients within predetermined block schedules
• Recruit, hire, and onboard local staff
• Provide administrative support for the Clinic Manager and BCBA(s)
• Manage employee and client relations within the center
• Ensure financial health of the clinic based on key performance indicators
• Maintain a safe and effective facility
• Open and close the clinic each day
• Supervise administrative staff and clinicians’ daily operations to ensure employee and patient satisfaction
• Provide mentorship and career development to staff, including 1:1 meetings and performance management
• Schedule all clients and staff to meet scheduled hours and minimum billing requirements
• Partner with the Clinic Manager to achieve high client and staff satisfaction scores
• Track data and prepare management reports (e.g., client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
• Support set‑up of activities, including material creation for group activities and assistance with location materials for programs
• Facilitate prompt check‑in/check‑out processes for clients and staff
• Cover canceled appointments using available center RBTs
• Notify BCBA of coverage changes and adjust RBT schedules as needed
• Assist RCM, Credentialing, and Intake/Admission Departments with authorization management, provider credentialing, and client admissions
• Serve as a Behavioral Technician, providing direct care in clinic or home settings as needed
• Other duties as assigned

• Bachelor’s Degree required
• Prior supervisory experience required
• RBT or BCaBA certification preferred

• Paid Company Holidays
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Medical, Dental, and Vision coverage
• Health Savings Accounts
• Short‑Term and Long‑Term Disability Benefits
• Supplemental Life Insurance with Accidental Death and Dismemberment

Full‑time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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