Medical Assistant- NC

Overview

The Medical Assistant assists with clinical and preventive counseling care to patients through an interdisciplinary and collaborative approach that takes into consideration all aspects of health, with the specific scope of treating overweight and obesity as a disease. This is done under the direction and protocols of the supervising Physician and/or the medical provider on-site.

• Works as part of a multi-disciplinary team to coordinate all phases and aspects of patient care by Core Life, and ensures compliance with all laws, rules, and regulations applicable to patient care.
• Assists the medical provider by obtaining vital signs, collecting information, updating medical records, performing tests, and communicating with the patient to ensure the Core Life patient receives quality, thorough, and compassionate care during and between visits.
• Assists in the development and implementation of policies, procedures, and standards that affect the care of the Core Life patient.
• Develops and maintains a collaborative working relationship with the physician, Nurse Practitioner, Dietitian, behavioral health therapist, and exercise specialists involved in the care of the Core Life patient.
• Identifies and implements practices that are evidence-based to enhance the quality and cost outcomes of the Core Life patient population.
• Performs other related duties as assigned.

• Communicates clearly and effectively with patients in the clinic, demonstrating “customer first” behaviors.
• Greets and seats patients after verifying name and date of birth as directed by the patient identification policy.
• Obtains, documents, and reports information as indicated, including:
  • Temperature
  • Body composition
  • Weight
  • Height
  • Blood Pressure
  • Pulse
  • Oxygen saturation
  • Waist circumference
  • Neck circumference
• Explains the RMR machine to patients, performs the RMR assessment, and generates the RMR report.
• Reviews and updates patient processing screens in electronic medical records (chief complaint, allergies, medication reconciliation, social history, family history, surgical history, last menstrual period, smoking status, etc.).
• Assists patient with removal of clothing or positioning for assessment or encounter.
• Performs hand hygiene at each point of care, between patients, and after “dirty” events (e.g., restroom, coughing, handling objects on the floor).
• Performs proper cleaning of exam rooms and equipment per clinic protocols and manufacturer’s guidelines.
• Follows infection prevention policies and procedures.
• Performs point of care testing (POCT) and venipuncture to collect samples for labs, following clinic-specific processes and office policy for collection, labeling, documentation, and specimen coordination for pickup.
• Assists with stocking of exam and procedure rooms.
• Assists front desk administrator with front desk coverage as needed.
• Is prepared to initiate emergency action plans for cardiopulmonary arrest/BLS, fire, and severe weather conditions.
• Initiates, documents, and completes telephone encounters under the supervision/direction of the provider.
• Completes precertifications and prior authorizations (for prescription medication, imaging, or other items requiring approvals) and obtains provider signatures where appropriate.
• Scans documents into the patient’s medical record as indicated.
• Initiates and completes refill encounters in the electronic medical record or provides verbal medication orders to pharmacies as directed by the medical provider.
• Communicates test/lab results, messages, and other information supplied by the provider to patients.
• Reinforces patient education under the direction of the provider.
• Works with the team to maintain patient appointment schedules, patient flow, and appointment scheduling as needed.
• Requests patient medical records from other health professionals and facilities per provider request and according to policies and protocols.

• Completion of a Medical Assistant program.
• Certification options: CMA, RMA, CCMA.
• CPR Certification.

• Meeting the needs of our patients and ensuring the highest level of patient experience, care, and outcomes.
• Treating…