Housekeeper Lead

Overview

Join to apply for the HOUSEKEEPER LEAD (FULL TIME) role at Crothall Healthcare
.

Location:

Novant Health Forsyth Medical Center, 3333 Silas Creek Parkway, Winston Salem, NC 27103.

Note:

online applications accepted only.

Schedule:

Full time;
Days may vary, 2:30 pm to 11:00 pm or 11:30 am to 8:00 pm. Rotating weekends and holidays. More details upon interview. Fixed Pay Rate: $17.50 per hour.

Summary:

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure procedures meet unit standards. Assists where necessary to ensure optimum service to guests.

• Provides quality service to customers by giving one-on-one attention to detail.
• Ensures assigned staff report to work and clock in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call-offs and covers shifts as needed.
• Coordinates assigned staff breaks and distributes assignment sheets; communicates changes during the shift.
• Assigns keys, radios and beepers to staff; maintains records and security of keys.
• Checks equipment for proper supplies, cleanliness, and repair needs; instructs staff to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to maintain high standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team and maintains professionalism with customers and colleagues.
• Performs other duties as assigned.

• Prior housekeeping lead experience is preferred.

• Full-time and part-time positions offer benefits including Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits.
• Full-time positions offer Medical, Dental, Vision, Life AD, Disability Insurance, and additional benefits such as Flexible Spending Accounts.

Crothall is an equal opportunity employer. Applications are accepted on an ongoing basis. This job post does not constitute a guarantee of employment and the company reserves the right to modify responsibilities as needed.

Crothall Healthcare provides specialized, high-quality support services to the healthcare industry and is a part of Compass Group.