Loan Documentation Specialist

Loan Documentation Specialist
Location: Winston-Salem, NC | Onsite

COMPENSATION & SCHEDULE

• Pay: $20.47 / hour

• Training: Monday–Friday, 8:00 AM – 5:00 PM
• Regular Schedule: Tuesday–Saturday, working an 8 hour shift between the hours of 7:00 AM - 6:00 PM

• Temp-to-Hire opportunity

ROLE IMPACT
The Loan Documentation Specialist plays a key role in supporting dealer finance operations by reviewing, verifying, and processing loan documentation to ensure completeness and compliance with internal and regulatory standards. Success in this position is defined by accuracy in documentation, responsiveness to dealer inquiries, and the ability to manage multiple priorities while maintaining service quality and efficiency.

KEY RESPONSIBILITIES

• Provide professional and timely client service to dealer partners by responding to loan and documentation inquiries

• Review and verify loan applications and supporting documentation for accuracy and compliance with verification guidelines

• Attach and organize new loan packages, ensuring complete and accurate records of collateral, invoices, and related documents

• Identify, track, and resolve incomplete or discrepant loan packages

• Support and mentor junior team members while assisting with complex documentation issues

• Execute reporting and department support processes as directed by leadership

• Conduct customer verification calls and manage documentation for loan proceeds confirmations