Account Manager, Special Events

Overview

REVELXP is the national market leading company in game day experiences and hospitality. With origins in ISP Sports and 35+ years of leadership in sports & entertainment, we are the fastest growing company in the game day experience space in America. We serve more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.

Our mission is to revolutionize the industry by reimagining game day with memory‑making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands worldwide.

We offer opportunities across hospitality, operations, and revenue generation in a fast‑paced, fun environment. We are seeking goal‑oriented, high‑energy self‑starters to join our team and reshape fan experiences nationwide.

• Management of all special events, concerts and NASCAR races in various markets including North Carolina, Virginia, and South Carolina.
• Recruiting, hiring, training, and general management of entire part‑time employee staff.
• Successful management of part‑time employees at all contracted events.
• Promote a positive work environment and uphold customer service standards.
• Reach profit, performance, and customer service goals.
• Review and manage staffing procedures, ensuring staff assignments and responsibilities are met and hours entered correctly.
• Act as an Event Manager at all special events.
• Coordinate extensively with other Account Managers to schedule traveling staff.
• Meet deadlines for time‑sensitive items including invoicing, payroll, and call sheets.
• Manage vendor relationships.
• Perform other related duties as assigned.

• Participate in the scheduling of part‑time staff as needed.
• Oversee customer service representatives and security personnel during event operations.
• Oversee payroll timecard entries and invoicing of clients for services rendered.
• Attend client meetings and prepare estimates of staffing costs.
• Negotiate contracts with clients outside the contracted client agreement.
• Maintain communication with the client to ensure requests are met for upcoming events.

• At least 2‑3 years of experience in effective talent sourcing methods, recruiting, and interviewing.
• Proficient communication skills using phone and online meeting platforms.
• Experience with Teams and scheduling tools to run reports.
• Professionalism, organization, and project management skills.