Contract Administrator

Overview

Position Summary The Contract Administrator will anticipate and respond to customer inquiries for contract in the Cranes Division to strive to exceed all expectations. Coordinate efforts with all required departments to provide superior customer service.

Brief Description

Position Summary The Contract Administrator will anticipate and respond to customer inquiries for contract in the Cranes Division to strive to exceed all expectations. Coordinate efforts with all required departments to provide superior customer service.

• Respond to customer or outside sales requests in real time for order placement, adjustments, and cancellations.
• Establish and maintain rapport with customers in order to provide best possible service.
• Enter new projects into Netsuite.
• Purchase and track materials from vendors.
• Communicate with customer transit information.
• Milestone invoice customers.
• Build O&M manuals.
• Enter equipment into corresponding system.
• Attend production/scheduling meetings.
• Coordinate job with PMs.
• Close job when complete.
• Research overages on projects, as needed.
• Maintain work area, equipment, and tools in a clean and organized manner; follow all safety guidelines.
• Other duties as assigned.

A high school diploma or GED is required; an undergraduate degree from an accredited college or university with a focus in Business Administration or related discipline; in the absence of a degree, directly related job experience serving in a Business Administration role, where a number of years and proven knowledge may offset the degree requirement.

• Previous experience in customer service.
• Requires solid written and verbal communication skills.
• Strong analytical, conceptual, and planning skills are required.
• Excellent math skills and overall PC literacy (Microsoft Office) are required.
• Must be detail oriented, self-motivated, and disciplined with the ability to multi-task.
• Must successfully complete a criminal background check, physical, drug screen and E-verify.

At Mazzella, we re more than just a company – we re a family. With over 1300 employees and 60 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team-oriented environment where your well-being and growth are our top priorities.

• Team-Oriented Environment:
  Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance:
  Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development:
  Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture:
  Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries:
  Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits:
  Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits:
  Take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement:
  Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

• Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk
• Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value
• Be Humble – lack excessive ego or concerns about status. Emphasize the Team over self
• Be Hungry – always looking for more, self-motivated, and diligent. Do more than to just get by, committed
• Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we ll achieve greatness and shape the future of our industry.

Mazzella Companies does not authorize or accept inquiries from third parties unless expressly permitted in writing. Any unsolicited inquiries from unauthorized third parties will not be acknowledged or responded to.