Administrative Support Associate

Position Classification Title Administrative Support Associate FLSA Non-Exempt Position Class 10421

Position Overview

Position Summary

Join the Ramily! Winston-Salem State University (WSSU) is seeking an Administrative Support Associate to support the Department of English and the Department of World Languages and Cultures.

As a historically Black college and university guided by the motto "Enter to Learn, Depart to Serve," Winston-Salem State University cultivates the genius of interconnected learners through academic excellence, transformative scholarship, and impactful engagement to produce equity-minded, highly competent, and productive citizens. Winston-Salem State University aims to enhance the lives and livelihoods of its students, the people of North Carolina, and persons around the world.

The Administrative Support Associate ensures efficient operations for the Department of English and the Department of World Languages and Cultures. Ideal candidates will have experience in general office management and possess effective communication skills, a strong sense of professionalism, and a working knowledge of office software.

Responsibilities of the Administrative Support Associate include:

* Provide administrative support to the chairs and faculty; manage the department calendar and the Chair's calendar

* Compose emails, letters, memos, and reports

* Answer and respond to telephone and email inquiries regarding departmental programs, policies, and activities.

* Open and distribute mail

* Maintain office equipment and oversee supply inventory

* Compile information for budget reports and class schedules

* Assist the chairs, faculty, staff, and outside vendors with processing forms and problem solving as needed.

* Process Personnel Action Forms for chairs, faculty, and students.

* Serve as scheduler in Banner Course System for course assignments

* Arrange and schedule events using 25

Live

* Plan, facilitate, and support departmental activities; coordinate with faculty and staff to complete tasks

* Complete travel forms for department chairs, faculty, invited speakers/guests, and potential faculty hires

* Assist and give directives to students and vendors

* Approve student workers' timesheets (when applicable)

* Maintain and organize daily business activities of the departments

* Manage and audit departmental budgets, ensuring all funds are accounted for and balanced at the end of each month

* Accept and offer directions courteously and willingly to faculty, staff, students, and vendors when necessary.

Primary Function of Organizational Unit

The Department of English offers a major program in English as well as minor programs in English and Dramatic Arts. The Department of World Languages and Cultures offers a major program in Spanish and minor programs in Spanish, French, Swahili, Portuguese, and Chinese.

Position Information

Position Number 110339 Competency Level Journey Working Position Title Administrative Support Associate Building and Room No.

Hall-Patterson 220 and Hall-Patterson 328

Work Hours:

From [time] to [time] on [days] of [week] 8:00 a.m.

- 5:00 p.m. Hours per week 40 Months per year 12 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12

DHR Assigned Fields

FTE 1

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies Not Mandatory Position required to work On-Call/Emergency Callback No Minimum Experience/Education

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education

* Four years of related work experience; OR graduation from a two-year office administration or administrative support technology program and two years of related work experience; OR graduation from a four-year college or university, preferably with major emphasis on business administration or a related field and two years of related work experience

* Familiarity with Microsoft Office Suite

* Excellent written and verbal communication skills

* Strong organizational and customer service skills

Required License or Certification Valid US Driver's License No…