Concierge

Overview

The concierge/receptionist performs a variety of administrative support duties including greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies. Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner.

Fills out and logs service request forms for residents and/or staff. Monitors and greets visitors to the community. Keeps front desk and lobby area clean and neat at all times. Sells meal tickets and accounts for by payroll deduction or personal check. Ensure the security of the building;
Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure. Attends in-services and staff meetings as required. Assists with coordinating van schedule for residents. Follows confidentiality policies regarding release of resident information. Performs supportive office functions for all departments including filing, typing, and making copies. Completes all other duties as assigned.

• Greet visitors and answer the telephone; transfer calls to appropriate party and take accurate messages.
• Monitor walkie-talkie, door security system and fire panel as needed; monitor resident sign-in/sign-out logs and the visitor registration log.
• Complete administrative tasks such as filing, copying, and logging service request forms for residents and/or staff.
• Assist with front desk duties: greet visitors, keep the lobby area clean and neat, and sell meal tickets with payroll deduction or personal checks.
• Ensure building security; periodically check entrances/exits and maintain building security.
• Attend in-services and staff meetings as required; assist with coordinating van schedules for residents.
• Maintain confidentiality regarding resident information; perform general office support for all departments (filing, typing, copying).
• Complete any other duties as assigned.

• High school diploma or GED.
• Professional appearance; neat, well groomed; able to dress professionally.
• Experience in administrative functions; able to answer phones politely and professionally.
• Well organized; able to work in a team and multi-task in a busy environment.
• Effective verbal and written communication skills.
• Ability to sit for extended periods; flexible schedule including weekends and holidays; attend required trainings.
• Must be polite and considerate to residents, visitors, co-workers and management.

• 401k + full-time & part-time benefits packages
• Employee referral bonus + incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more)
• Training, development & career laddering
• Great work-life balance
• Flexible scheduling
• Telehealth + Flex Spending + Health Savings Account Options