Administrative Coordinator, LGBTQ+ Center

Administrative Coordinator, LGBTQ+ Center

Inside Higher Ed

The LGBTQ+ Center is a part of the Division of Campus Life; as an Administrative Coordinator you will manage the daily office operations and oversee all internal and external communication efforts. You will provide comprehensive administrative support, coordinate logistics, and serve as the first point of contact for visitors, creating a welcoming and inclusive environment. This role requires a proactive individual with strong organizational and communication skills, a commitment to operational efficiency, and effective outreach.

The Center serves the entire Wake Forest University community with a variety of programs, educational offerings, special events, and a lounge open to all students.

• Manages the daily operations of the office, including opening and closing; manages infrastructure (space, appearance, purchasing supplies, equipment, phones, voicemail, office calendars, etc.) and the event management system.
• Serves as the initial point of contact for the department, welcoming students, faculty, staff, and other visitors both in person and on the phone.
• Provides comprehensive administrative support to the department, including calendar management and logistical support for meetings and projects.
• Manages and facilitates events, coordinating with various departments, vendors, and the public.
• Develops and executes communication strategies for department events and initiatives, including creating printed materials, managing email lists, and updating social media and websites.
• Provides logistical support for departmental outreach programming and assists with coordinating educational events and initiatives.
• Educates visitors about the department’s services and other campus resources, serving as a knowledgeable and compassionate point of contact.
• Supports the development of student groups and coalitions, offering guidance on program development, communication, and implementation.

• Associate degree plus three years of experience in office management or an equivalent combination of education and experience.
• General knowledge of office management procedures.
• Excellent written, verbal, and interpersonal communication skills, with a demonstrated ability to handle sensitive information confidentially.
• Strong organizational and planning skills, with keen attention to detail and the ability to prioritize and manage multiple projects simultaneously.
• Proficiency in Google Office Suite and other relevant software, with the ability to quickly learn new systems.
• Demonstrated ability to exercise discretion and sound judgment, particularly when dealing with distressed individuals or sensitive issues.
• Ability to work independently and as part of a collaborative team.

• Bachelor’s degree from an accredited institution.
• Experience in higher education, particularly within academic or student‑life units.
• Experience with and demonstrated sensitivity to working with students from diverse backgrounds and with complex support needs.
• Knowledge and demonstrated understanding of event management and program support within complex organizational structures, preferred experience in higher education.
• Demonstrated experience supporting students who may have complex support needs or needs around multiple topics.

• Occasional outdoor elements, such as precipitation and wind.
• Occasional noisy environments.
• Occasionally ascending or descending stairs.
• Occasionally remaining in a stationary position, standing or sitting for prolonged periods.
• Occasionally moving about to accomplish tasks or moving from one worksite to another.
• Occasionally adjusting or moving objects up to 20 pounds in all directions.
• Constantly communicating with others to exchange information.
• Occasionally repeating motions that may include the wrists, hands, and/or fingers.

The position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job‑related…