Assistant Store Manager

Step Into Leadership at Burggraf's Ace Hardware!

Ready to take the next step in your retail career? At Burggraf's Ace Hardware, we're more than just a store-we're a vital part of our community. As an independently owned and operated business, our mission is to provide exceptional customer service and build a team committed to going the extra mile.

We are currently seeking a driven, hands-on Assistant Manager who is passionate about leading a team and delivering excellent customer service. If you have leadership experience, a strong work ethic, and a drive to inspire others, this could be your next great opportunity. Hardware experience is a plus-but not required. We'll provide training, support, and a clear path for success.

At Burggraf's Ace Hardware, our leadership team is responsible for delegating, training, and guiding team members while overseeing day-to-day operations including sales, expenses, inventory, and customer satisfaction. It's a fast-paced and rewarding role where you'll have the chance to grow while helping your team and your community thrive.

What You'll Be Doing:

* Lead by example, providing exceptional customer service and inspiring the team to do the same

* Assist in managing day-to-day store operations, including sales, inventory, and employee performance

* Delegate tasks, monitor progress, and provide hands-on support to team members

* Ensure that store policies and procedures are followed, maintaining a clean and safe store environment

* Handle customer concerns, complaints, and returns with a positive attitude and professionalism

* Help train, develop, and coach associates to ensure personal and professional growth

* Oversee inventory, including receiving and stocking merchandise

* Assist in opening and closing the store, ensuring operational procedures are followed

* Support in preparing schedules and managing time-off requests, while ensuring the store is always staffed appropriately

What We Offer:

* Competitive pay based on experience: $15.00 - $20.00 per hour

* Schedule Flexibility:
Work/life balance is a priority-we schedule two weeks in advance and respect your time outside of work.

Benefits:

* Paid time off

* Holiday pay

* 401K matching

* Employee discounts on products

* Perkspot discounts on services and merchandise

* Free uniforms (shirts, vests, and more)

Why Join Us?

* Grow your leadership skills in a hands-on role and prepare for future opportunities.

* Make a difference in your neighborhood while building a fulfilling career.

* Work in a team-oriented atmosphere that values positivity, professionalism, and a great attitude.

Requirements:

* Management experience (hardware experience is a plus, but not required)

* Strong leadership, communication, and team-building skills

* Ability to stand, walk, and lift up to 50 lbs during shifts

* Ability to work in-person and lead a team effectively

* Excellent customer service skills and a positive attitude

* Ability to manage multiple priorities in a fast-paced environment

Apply Today and Start Building More Than Just a Career! Company Introduction

Welcome to Burggraf's Ace Hardware!

We're proud to be your local Ace Hardware-part of a trusted network of over 5,000 stores, most independently owned by people who live and work in the communities they serve. At Burggraf's, we believe in staying small, personal, and neighborly-just like it ought to be.

As part of our team, you're joining a family-run business that values service, integrity, and community. We're glad you're here.

Welcome to the family.