Driver Onboarding Coordinator

We’re elevating the Professional Driver experience like never before. Our award-winning culture and unparalleled commitment to safety, teamwork and flexibility puts us in a lane of our own. As a Driver Onboarding Coordinator, you will be responsible for sharing this brand promise with potential recruits and our current Drivers and Owner-Operators. In our fast-paced environment, you will support the recruitment team in providing Bison with a high volume of safe and experienced Drivers and Owner-Operators while balancing Driver Onboarding responsibilities.

This will be accomplished by living our brand promise and ensuring a positive experience for all Drivers and Owner-Operators with whom you interact. Whether it be providing a first-class orientation and onboarding experience, selling the Bison Driver program to all potential candidates, or supporting our current Drivers and Owner-Operators with their inquiries, the Onboarding Coordinator position is a dynamic and rewarding opportunity to join our team.

• Work with the Driver Recruiting Team to ensure that the company is provided with adequate quality and quantity of Company Drivers and Owner-Operators including:
  • Ensure potential Drivers receive appropriate Driver packages, follow-up is made, and activity documented.
  • Support all pre-onboard and pre-qualification activities that may be necessary in determining Driver eligibility.
  • Pre-screen walk-in and phone inquiries by Driver applicants.
  • Review applications and ensure all required documents are completed.
  • Complete reference checks, and either recommending or declining applicants
  • Interview potential company drivers and/or Owner-Operators as needed
  • Support management of Workday postings and internal application process
  • Support sourcing and recruitment strategies through calling, networking, and direct recruiting efforts
• Organize and administer the weekly new Driver orientation and onboarding process including, but not limited to:
  • Confirm orientation details with Drivers.
  • Lead sessions and terminal tour on first day of new Driver orientation.
  • Gather paperwork, identification, and documentation from new Drivers.
  • Assist Drivers with logging into required systems during orientation.
• Compile and report Driver engagement data to identify trends and create process improvements.
  • Complete Driver engagement calls
  • Share applicable feedback to the appropriate parties to ensure the Drivers’ concerns are addressed.
• Build relationships with new Drivers, Driver Development, and Operations to ensure open dialogue for addressing Driver engagement concerns.
• Complete other necessary administrative duties as needed to support our current Drivers and Owner Operators
• Engage in other projects and activities as necessary and as assigned.

• 2 years of administrative experience in a high-volume capacity.
• 2 years of experience in a customer service-related industry.
• 1-2 years working in the transportation industry would be an asset.
• Diploma in Human Resources or related area of studies would be an asset.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Strong problem-solving abilities.
• Proven ability to work well in an extremely fast paced environment.
• Experience with Workday would be an asset.
• Excellent PC skills – including Excel, Power point, Word, etc.

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• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.