Merchant Coordinator

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The Merchant Coordinator is responsible for managing logistics operations and supporting commercial activities related to the peas/protein plant and lentil programs. This role collaborates closely with the Logistics Manager, Traders, Accounting, and Operations teams to ensure the efficient execution of shipments, optimization of transportation planning, and the accuracy of contract and financial documentation.

• Lead logistics planning for the peas, protein plant, lentils, and other commodities as assigned.
• Monitor inbound loads and bin inventories at elevators.
• Coordinate with plant managers and operations to optimize blending and cleaning strategies for maximum value extraction.
• Secure ocean bookings and track authorizations (TA’s) for rail shipments.
• Plan shipments with buyers, transloaders, freight forwarders, steamship lines (SSLs), counter parties, and country facilities to meet contract specifications, shipping timelines, and minimize contamination risks.
• Ensure accurate transloading and shipping instructions are communicated to operations managers.
• Daily tracing of rail shipments.

• Lead logistics planning for the peas, protein plant, lentils, and other commodities as assigned.
• Monitor inbound loads and bin inventories at elevators.
• Coordinate with plant managers and operations to optimize blending and cleaning strategies for maximum value extraction.

• Secure ocean bookings and track authorizations (TA’s) for rail shipments.
• Plan shipments with buyers, transloaders, freight forwarders, steamship lines (SSLs), counter parties, and country facilities to meet contract specifications, shipping timelines, and minimize contamination risks.
• Ensure accurate transloading and shipping instructions are communicated to operations managers.
• Daily tracing of rail shipments.

• Create and maintain commercial sales and purchase contracts, ensuring accurate backoff and regular updates.
• Review contract tolerances in coordination with the logistics manager.
• Track storage cargo at transloading facilities.
• Review quality claims, provide recommendations, and support resolution processes.

• Clean up and archive completed contracts, comparing budgeted vs. actual costs with Traders and communicate P&L expectations to accounting.
• Liaise with Accounting during month-end to ensure accurate financial reporting.
• Provide documentation and invoices for domestic railcars; follow up with customers for unloading confirmations, outstanding payments, and advise AR of any interest charges payable.

• Handle on-demand requests.
• Interact with external organizations such as trans-loaders, CFIA, USDA, SGS, Cotecna, etc.

• Participate in cross-training to strengthen teams, create more opportunities for advancement within the department and create redundancies for periods of employee leaves and turnover.
• Identify opportunities for process improvement.

• Post-secondary education from a recognized institution in logistics, supply chain management, or related discipline, or an acceptable combination of education and experience.
• Proven ability to build strong customer relations.
• Effective written and verbal communication skills in English.
• Advanced Microsoft Office skills including extensive experience using Excel.
• Experience using customer relationship management (CRM) software and/or prior experience using Sales Force is an asset.
• Strong time management and organizational skills, including the ability to manage conflicting priorities.
• High level of attention to detail.
• Proven ability to foster effective interpersonal relationships within a geographically and culturally diverse work setting.
• Ability to use initiative to identify problems and deliver solutions.
• Ability to handle confidential materials.

• Off…