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Job Description & How to Apply Below
Canonical is seeking a Software Engineering Manager for Sustaining Engineering. This is a globally remote role (location unrestricted unless specified). The Sustaining Engineering team continuously improves open source software by resolving defects reported by customers. The software stack ranges from the kernel to user-space applications and IaaS platforms. The role leads one regional team and reports to the global Director of Sustaining Engineering.
Canonical is a founder-led, profitable, growing company with a distributed workforce in 75+ countries and limited office-based roles. Teams meet 2-4 times per year in person in various locations to align on strategy and execution.
Responsibilities
Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback, and guide career development
Manage and measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions across Ubuntu, Open Stack, Ceph, Kubernetes, Juju, MAAS
Demonstrate Canonical as a customer-facing ambassador
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture aligned with company values
Collaborate with other teams in the organization
Work from home with global travel up to 10% for internal and external events
What we are looking for in you
Professional software delivery experience using C, C++, Go, Python, or similar
Knowledge and passion for software development
Leadership experience organizing and prioritizing complex problem resolution and bug fixes
Experience with version control systems such as Git
Experience with debugging tools such as GDB, Crash, or similar
Strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in English, both verbal and written
Experience with Linux, with a preference for Ubuntu
Experience with Open Source and Open Source business models
People management experience in a support organization is a plus
What we offer colleagues
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of open source. As the company behind Ubuntu, we publish one of the most important open source projects and enable AI, IoT, and cloud initiatives. We recruit on a global basis and uphold high standards for everyone who joins. Most colleagues have worked from home since 2004. Working here challenges you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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