Transitional Case Worker Job Winnipeg area,Manitoba Canada,Social Work

Position: Transitional Housing Case Worker

POSITION TYPE FULL-TIME, 37.5 HOURS/WEEK

Position Summary: This is a new role being introduced. The Transitional Housing Case Worker will support participants of all backgrounds who are living in our transitional housing for women, gender diverse folks, and children who are exiting situations of violence. They will support people on their healing journey, through one-on-one support, case coordination, program delivery, system navigation, advocacy and referrals to relevant resources.

Responsibilities:

To provide individual support and ongoing case management to people who have been impacted by violence to set goals and create plans to reach those goals

To empower people to advocate for themselves and to advocate on their behalf

To assist people with finding permanent housing and connecting them to income supports

To provide information, referrals and system navigation to participants and their families

Regular follow-up and checks-ins with transitional housing tenants, including wellness checks

Support participants to prepare for external appointments and accompany participants to offer support and companionship as needed

To work in collaboration with internal and external programs to ensure effective wrap around supports for participants

Maintain positive working relationships with service providers, and advocate to them on behalf of participants as needed

Report on program outcomes to the Director of Community Development as required by funding agreements

Knowledge, Skills and Abilities:

Essential

Experience supporting victims of gender-based violence and knowledge of available resources

Excellent advocacy skills as well as knowledge and experience with EIA and housing systems

Solid grounding in harm reduction, trauma-informed, and empowerment-based approaches

Demonstrated ability to work within anti-racist and anti-oppressive frameworks and actively engage in ongoing learning about these frameworks

Case management experience, including maintaining case notes and reporting

Excellent interpersonal skills and the ability to build trust and rapport with clients

Professional, responsible, and discreet when handling sensitive and confidential information

Organizational and time management skills with the ability to manage a dynamic caseload

Strong written and verbal communication skills

Proficiency in Microsoft Office and Outlook

Strong ability to work collaboratively in a diverse staff team

Self-motivated and able to work with minimal supervision

Strong attention to detail and follow-up

Driver’s license and access to a vehicle required

Preferred

Post-secondary degree in the Social Services field

Experience working within the non-profit sector

Ability to work from a multi-level approach

Working conditions:

Days, with evening and weekend hours required as needed

Frequent case management related travel within the community

There is a risk of exposure to potentially unpredictable behaviors and situations


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