Front End Associate Part-Time North

Front End Associate Part-Time (Contract) - 7180 Winnipeg North at The Home Depot in Winnipeg, MBR2V 3J7 Job Description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities:

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommend services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.
• Communicates Effectively
• Customer Focus

Skills:

• Interpersonal skills

Direct Manager/Direct Reports:

• Front End Supervisor

Travel Requirements:

• None

Physical Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions:

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.
• High school Diploma or Equivalent

Minimum Years of

Work Experience:

• 1 to 2 years Retail or Cash experience an asset
• NA

Certifications:

• NA

Other Requirements/Assets:

• NA

Our associates are encouraged to initiate creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.