Service Desk Associate - Polo Park
Job Description & How to Apply Below
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With a career at The Home Depot, you can be yourself and also be part of something bigger.
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities- Ensure customers receive products and services requested in a timely and accurate manner.
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents.
- Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
- Entry level
- Full-time
- Other
- Retail
Position Requirements
10+ Years
work experience
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