Folklorama Volunteer Tour Guide

Volunteer Opportunity Details

Address: 2nd floor - 183 Kennedy Street, Winnipeg MB R3C 1S6

Location:

Winnipeg

A non‑profit organization that organizes entertaining and educational events, workshops, and programming 365 days a year. Folklorama's mission is to bring people together by sharing ethno‑cultural experiences and education. Experience world‑class entertainment, authentic cuisine, warm hospitality, and beautiful cultural displays during Folklorama, the largest and longest‑running multicultural festival of its kind in the world, as determined in 2010 by the International Council of Organizations of Folklore Festivals and Folk Arts.

The success of Folklorama is due to the commitment and hard work of our countless Team Folklorama volunteers! VIP Tour Registration Volunteers will work alongside a Folklorama staff member and serve as the guests' first point of contact for their VIP tour. You will ensure the guests are aware of their bus number and boarding time, and coordinate arrival and departure times at the other pick‑up locations on the evening of your shift.

Shifts are short and are a great introduction for someone who may one day be a Folklorama Tour Guide.

• Deliver outstanding customer service and ensure the group has a memorable time on their tour through your leadership.
• Ensure the group receives the correct meal and beverage service at each pavilion.
• Provide fun and educational commentary about Folklorama and the city of Winnipeg.
• Deal with any problems that may arise promptly and communicate them to the Manager, Group Tour Programs.
• Clock‑in at the beginning of the shift and clock‑out at the end of the shift using Better Impact.
• Contribute to Folklorama's mission and vision.

• Comfortable speaking in front of groups.
• Excellent communication.
• Ability to work as a team with bus drivers and pavilion staff.
• Participate in collaborative problem solving.
• Experience using Better Impact and Dropbox is an asset.
• Access to a cell phone is preferred.
• Be punctual, enthusiastic, attentive, patient, and helpful.

• Connecting with your local community in a meaningful way.
• Meeting people with shared interests and expanding your social network.
• Learning new skills and earning valuable work experience.
• Feeling a sense of pride in contributing to the celebration and sharing of ethno‑cultural traditions and heritage.
• Being an important part of Folklorama's fifty‑five‑year history.
• And so much more.

Age: 18‑30, 31‑54, 55+
Time Commitment:
Evening, Weekend
Tour pick‑up locations will be determined in the spring. Once you are contacted by the Manager, Group Tour Program and scheduled for an interview, you will receive further information regarding your shift, assigned tours, and locations.

Opportunity is available to candidates that: small, family and friends; large, corporate and schools; fulfilling volunteer hours for school credit;
French speaking / Bilingual (French and English); speaks another language (other than French or English):
Other Language.

Site Address: 511, 428 Portage Avenue, Winnipeg, Manitoba, R3C 0E2.

Volunteer Manitoba is located on the original lands of Anishinaabeg, Cree, Anisininew, Dakota, and Dene peoples, and on the homeland of the Métis Nation. We acknowledge that the clean water we drink comes from Shoal Lake 40 First Nation, and that our electricity is produced on treaty territory. Volunteer Manitoba respects the treaties that were made on these territories; we acknowledge the harms and mistakes of the past, and we dedicate ourselves to move forward in partnership with Indigenous communities in a spirit of reconciliation and collaboration.