Senior Advisor

Overview

Export Development Canada (EDC) supports Canadian businesses to succeed globally by providing financial tools and expertise that allow them to explore new markets and reduce risks.

Position: Senior Change Advisor, Strategic Change Management (12‑month contract)

Employment Type: Contract, Full‑time

Compensation: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experience.

Location: Hybrid work environment; 2 days per week in the office. The role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, Vancouver, Quebec City, Edmonton, Windsor, Kitchener, Winnipeg, Regina or Moncton.

• Comprehensive Benefits: competitive compensation & benefits package, work‑life balance, and the opportunity to help make Canada and the world better through trade.
• Work‑Life Balance: hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Fridays & no meeting Fridays.
• Professional Development: continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: diverse and inclusive workplace that champions employment equity and values diversity of ideas, strengths, and backgrounds.
• Wellness Programs: access to wellness initiatives, mental health support, and fitness programs.
• Community Engagement: volunteer opportunities and social responsibility programs.

EDC’s Strategic Change Services team is building capacity to support corporate strategy and change agenda. We foster an enterprise approach to organizational change management and develop change leadership as a corporate capability, supporting EDC business strategies and enhancing capacity to initiate and embrace change through consulting and support on key corporate initiatives.

• Work with EDC teams and employees at all levels to assess scope and impact of change, define a process for managing it, and develop change plans for delivery.
• Design detailed plans for each change project to document process, sponsor/stakeholder roles, outputs, and target dates.
• Track progress and identify critical path issues.
• Provide a blend of tactical implementation and advisory expertise to support organizational transformation.
• Build relationships among Executive Leaders and drive results without reporting relationships.
• Advise and guide sponsors, impacted teams and individuals through the change process.
• Champion the use of the EDC’s agile change management framework and tools.
• Identify process improvements and integrate these into ongoing updates of framework and tools.
• Act as a key content expert and resource for all inquiries and activities related to the EDC change management framework.
• Build relationships with other corporate support teams such as Corporate Communications, Project Management, Business Partners, and Learning and Development to establish respective roles within change projects and partner in delivery.
• Coach and mentor other team members by sharing experiences and expertise.
• Require specialized depth and/or breadth of expertise in change leadership research and behaviours.
• Lead others to solve complex problems; leverage analytical skills to implement data‑driven decisions.
• Work independently, often in the face of ambiguity, with guidance in only the most complex situations.
• May lead multi‑functional projects with moderate resource requirements, risk, or complexity.
• Communicate difficult concepts and negotiate with others to adopt a different point of view.

• Bachelor’s degree in Business Administration, Human Resources, Communications, Psychology or related field.
• Minimum of 7 years of experience in and advanced knowledge of change management.
• Minimum of 3 years of experience managing change in an Agile context.
• Experience supporting digital transformation initiatives involving Service Now or similar platforms.
• Excellent oral and written communication skills, including making presentations.
• Excellent organizational consulting, customer service, and…