Workplace Mediation Advisor

Our client Peguis Child & Family Services is seeking a dedicated and skilled Workplace Mediation Advisor to support a healthy, respectful, and collaborative work environment within the Agency. Guided by the Agency’s vision of a community where every individual is strong, healthy, empowered, engaged, and enjoying an enhanced quality of life, this role plays a critical part in fostering workplace harmony and strengthening organizational culture.

The Agency is committed to its mission of providing child and family services to Members wherever they reside across Canada, ensuring care that is accessible, compassionate, and rooted in community values.

The Workplace Mediation Advisor contributes directly to these goals by promoting positive communication, resolving conflicts with fairness and cultural sensitivity, and supporting a workplace where employees are valued, heard, and equipped to thrive. This position is located in Winnipeg, MB.

• Conflict Resolution:
  Deliver conflict resolution and related training across all departments.
• Communication:
  Communicate effectively with all involved parties to understand perspectives, facilitate constructive dialogue, and recommend solutions that align with Agency policies and values.
• Workplace Harmony:
  Serve as a neutral mediator to resolve conflicts while maintaining confidentiality and supporting a respectful, collaborative work environment.
• Training and Support:
  Provide employees and managers with conflict resolution training and guidance to help them address minor disputes independently.
• Documentation:
  Maintain accurate, detailed records of all mediation sessions, agreements, and outcomes in accordance with Agency policies and legal requirements.
• Policy Development:
  Contribute to the development and revision of internal conflict resolution policies to ensure consistency with legal, ethical, and organizational standards.
• Legal Compliance:
  Ensure all mediation practices adhere to applicable labor laws, Agency policies, and the PCFS Code of Conduct.
• Continuous Improvement:
  Evaluate mediation practices and recommend enhancements to improve the effectiveness and efficiency of dispute resolution processes.

• Knowledge of Peguis First Nation’s Legislation “ The Honouring our Children, Families, and Nation Act”
• Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field; mediation certification preferred.
• Minimum of 3–5 years of professional experience in conflict resolution or mediation, preferably in a corporate setting.
• Experience working with First Nations communities; preference will be given to qualified First Nations candidates.
• Demonstrated strength in conflict resolution, negotiation, and problem-solving.
• Excellent verbal and written communication skills.
• Proven ability to remain neutral, objective, and composed in emotionally charged situations.
• Strong empathy and active listening skills.
• Valid Class 5 driver’s license and access to an insured vehicle with a minimum of $2,000,000 liability coverage.