Receptionist, Customer Service​/HelpDesk

• Excellent oral communication
• Excellent written communication

English

• No degree, certificate or diploma

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service

• Social Media
• MS Excel

• Ability to work independently
• Work under pressure
• Attention to detail

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Time management
• Maturity

• Free parking available
• Parking available

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities