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Bilingual Team Lead - Customer Care
Job Description & How to Apply Below
A global leader in customer experience is seeking a Team Lead (French/English Bilingual) in Winnipeg. You will manage and supervise a team of Customer Service Representatives, ensuring they are trained and engaged for optimal performance. Key responsibilities include analyzing performance metrics, developing solutions to improve team outcomes, and fostering a positive work environment. Ideal candidates will have experience in customer service and demonstrate strong leadership skills.
This position offers benefits including medical and dental plans, and career growth opportunities.
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