On-Site Bilingual Customer Service Agent

Are you a bilingual communicator who thrives in a role that balances people skills with technical precision? We are looking for two dedicated Bilingual Customer Service Agents to join our Winnipeg team. This is a unique role designed for those who enjoy the energy of customer interaction but also value the focused, "heads-down" nature of offline data entry.

Salary: $19.50 per hour
Hours: Monday to Friday, between 8:00 a.m. and 4:00 p.m. CST
Start Date: As soon as possible

Your mission:
Simplify our customers' lives.

Advantages:

• Competitive Pay: $19.50 per hour to start.
• Consistent
  
  Schedule:
  
  Guaranteed daytime hours (Mon–Fri) with your weekends free.
• Collaborative Culture:
  Work in a supportive, on-site environment where team synergy is a priority.
• Career Growth:
  Opportunities for professional development within a dynamic, growing setting.

Your day will be a blend of high-volume communication and meticulous administrative work. You aren't just answering phones; you are managing the data that keeps our operations running smoothly.

• Communication:
  Handle inbound and outbound calls in both French and English with clarity and professionalism.
• Technical Accuracy:
  Perform detailed offline data entry, ensuring 100% accuracy in our records.
• Problem Solving:
  Assess customer needs, provide solutions, and manage inquiries or complaints with a positive attitude.
• Multitasking:
  Seamlessly pivot between active call queues and critical documentation tasks.

• Bilingualism:
  High-level fluency in French and English (verbal and written) is mandatory.
• Precision:
  An "eagle eye" for detail; you take pride in the accuracy of your data entry.
• Versatility:
  The ability to multitask in a fast-paced environment while maintaining a high standard of work.
• Reliability: A strong work ethic and the ability to work fully on-site at our Winnipeg office.
• Tech Literacy:
  Comfortable navigating multiple software systems and quick to learn new tools.

Ready to Apply?

If you’re ready to take the next step in your bilingual career, we want to hear from you!

To Apply:

Send your resume to s with the subject line: "On-Site Bilingual Customer Service Agent - Winnipeg" or apply directly via our website at

Location:

On-site Winnipeg

Job Title:

Bilingual Customer Service Agent

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.