Bilingual Team Lead - Customer Care
Job in
Winnipeg, Manitoba, A3C, Canada
Listed on 2026-02-28
Listing for:
IntouchCX
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A global leader in customer experience is seeking a Team Lead (French/English Bilingual) in Winnipeg. You will manage and supervise a team of Customer Service Representatives, ensuring they are trained and engaged for optimal performance. Key responsibilities include analyzing performance metrics, developing solutions to improve team outcomes, and fostering a positive work environment. Ideal candidates will have experience in customer service and demonstrate strong leadership skills.
This position offers benefits including medical and dental plans, and career growth opportunities.
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