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Technical Specialist, Lighting

Job in Winnipeg, Manitoba, Canada
Listing for: Encore
Full Time position
Listed on 2026-03-06
Job specializations:
  • Creative Arts/Media
    Digital Media / Production, Video Production
Job Description & How to Apply Below

Job Details

Description

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
  • Troubleshoots technical issues and resolve problems quickly as they arise.
  • Complies with all Company security and safety measures.
  • Ensures equipment is secure from theft and/or damage when in use.
  • Customer Service

  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
  • Understands and fosters the hotel/client relationship.
  • Training/Staff Development

  • Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
  • Develops self as subject matter expert in discipline of specialty.
  • Stays current with technology and industry trends.
  • Event Supervision

  • Performs advanced work (pre/during/post event) with operations team members.
  • Supervises and directs other technicians during an event.
  • Equipment Maintenance

  • Assists team with proper security, storage, transportation, and maintenance of equipment.
  • Performs inventory and forecasting of equipment needs.
  • Job Qualifications

  • Bachelor’s Degree is preferred.
  • 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
  • 3-4 years of customer service or hospitality experience is preferred.
  • Internal Team Members must meet all Training requirements to be eligible to apply for this role.
  • Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. Experience must be signed off by DPM or higher.
  • New Encore team members must validate/complete all Training requirements within 60 days of hire date.
  • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
  • Strong customer, client and coworker interface experience and abilities.
  • A valid driver’s license is required for team members in positions that may operate Company vehicles.
  • Additional DOT requirement may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

    Deliver World Class Service

  • Hospitality
  • Ownership
  • Do The Right Thing

  • Demonstrates Self-Awareness
  • Drive Results

  • Ensures Accountability
  • See The Big Picture

  • Decision Quality
  • Manages Complexity
  • Value People

  • Collaborates
  • Physical Requirements

    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Requirements

    Hours Per Day

    Lifting Requirements

    Frequency

    Sitting

    2-3 hours

    Lifting 0 - 15 lbs*

    Continuously

    Standing

    4-5 hours

    Lifting 16 – 50 lbs*

    Frequently

    Walking

    4-5 hours

    Lifting 51 - 100 lbs (2+ persons)

    Occasionally

    Stooping

    2-3 hours

    Lifting Over 100 lbs (2+ persons)

    Occasionally

    Crawling

    2-3 hours

    Kneeling

    2-3 hours

    Carrying Requirements

    Frequency

    Bending

    2-3 hours

    Carrying 0 - 15 lbs*

    Continuously

    Reaching (above your head)

    2-3 hours

    Carrying 16 – 50 lbs*

    Frequently

    Climbing

    0-1 hours

    Carrying 51 - 100 lbs (2+ persons)

    Occasionally

    Grasping

    4-5 hours

    Carrying Over 100 lbs

    Never

    Auditory/Visual Requirements

    Frequency

    Pushing/Pulling Requirements

    Frequency

    Close Vision

    Continuously

    Pushing/Pulling 0 - 15 lbs*

    Continuously

    Distance Vision

    Continuously

    Pushing/Pulling 16 – 50 lbs*

    Frequently

    Color Vision

    Frequently

    Pushing/Pulling 51 - 100 lbs*

    Frequently

    Peripheral Vision

    Occasionally

    Pushing/Pulling Over 100 lbs

    Occasionally

    Depth Perception

    Frequently

    * Identifies the physical requirements that team members perform without assistance.

    Hearing

    Continuously

    Work Environment

    Hotel

    Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy…

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