Business Analyst

Doing business to business, person to person.

Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proudly Canadian and committed to developing world-class products and providing a progressive workplace culture where Doing Right by People is our purpose.

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Quality team for the right candidate.
Because when it comes to great people, there’s always room for one more.

Payworks develops proprietary, integrated SaaS-based products in the payroll, human resources and time and attendance space. We create, deploy and maintain our own solutions; this requires the support of a talented but growing and increasingly more complex team. Reporting to the Team Lead , Business Analysis, the Business Analyst works with Product Management and other areas of the organization to understand business problems;

with this knowledge, they collaborate with the Delivery team to develop quality products and solutions that provide optimal value and satisfaction to our end users.

• Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.
• Plenty of professional development opportunities.
• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
• Cool perks – Annual Lifestyle Spending Account, Costco membership, fun office environment and events, and more!

• Creatively solve problems – You will work closely with the business to understand our customers’ needs and objectives and translate business requirements into specifications that can be consumed by the Development team.
• Work with a team – Engage and collaborate with Delivery team to determine and propose feasible technical solutions. Collaborate with PM, UI/UX, DEV, QA, stakeholders, and subject matter experts (SMEs) to resolve issues and ensure solutions are viable and consistent (technologically, functionally reasonable, and can be delivered within desired time frame)
• Prioritize work – Collaborating with Product Management, Development teams, and other Stakeholders, you will define, groom and manage the sprint backlog - identifying and analyzing priorities, dependencies, risk, assumptions, constraints, time to market, and other potential considerations.
• Stakeholder communication – You will articulate business problems and solutions with a variety of audiences, including business, technical and leadership/management, with style fitting for the audience and message being delivered and be a liaison between IT department and the business, delivering recommendations to stakeholders.

• Degree/Diploma in a related discipline (business administration, computer science, or information systems, etc.) or an equivalent combination of training and experience.
• 3+ years Business Analysis experience in an IT setting and/or practical experience in the Payroll or HCM industry.
• Experience with SaaS product development.
• Strong communication (verbal and written), influencing, negotiation, and engagement skills with the ability to demonstrate these skills at all levels of the business.
• Strong organizational, prioritization and time management skills with the ability to handle multiple tasks while meeting tight deadlines.
• Self-motivated with ability to self-direct and work independently.
• Familiarity with cloud-based, responsive design, and mobile app solutions.
• Proven experience in business and technical requirements analysis, elicitation, modeling, verification, and methodology development in an IT setting.
• Experience with Agile methodology and Scrum framework.
• Experience working with cross-functional teams – assist with the strategizing, prioritizing, and recommending creative…