Service Writer Job Winnipeg area,Manitoba Canada,Automotive

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
Responsibilities
The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Oversee the processes of work order preparation and scheduling

Respond to customer service concerns and problems

Act in a store management capacity as needed on day-to-day operational activities

Enhance the effectiveness of Human Resources and quality of service through providing training to service providers

Monitors and control facility and asset utilization

Enforce compliance with environmental and safety regulations and statutes

Qualifications

At least 1-year related experience in the automotive service business preffered

Current and valid driver’s license

Supervisory and management skills

Service diagnosis and technical skills an asset

Ability to work a flexible schedule including weekends, evenings, and holidays

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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