Senior HR Business Partner

Senior HR Business Partner - Windsor

Inter Systems is hiring an experienced and motivated Human Resources Business Partner (HRBP). The role will collaborate closely with senior leadership and internal stakeholders on a broad range of human‑resources‑related matters, including employee relations, performance, and development.

• Serve as a trusted advisor and strategic partner to senior leadership and departmental managers on all HR-related matters.
• Provide support and coaching to managers in navigating complex HR issues, promoting fair and consistent decision‑making aligned with business objectives.
• Collaborate with managers to align talent development and succession planning with the company’s long‑term strategic goals.

• Keep up to date with employment law in order to develop, implement, and continuously refine HR policies and procedures in full alignment with legislation and corporate standards.
• Manage a centralised and up-to-date repository of HR policies and ensure ongoing visibility and accessibility through the intranet.
• Coach and support managers and employees on policy application, offering practical training and advice to embed consistency and compliance.
• Manage the background screening process where applicable.

• Manage complex employee relations cases, including grievances, investigations, and conflict resolution with a pragmatic, fair, and legally sound approach.
• Manage the Flexible Working process to ensure all requests are dealt with consistently and in a timely manner.
• Provide day‑to‑day performance management guidance to line management to drive performance and capability through coaching, counselling, performance improvement plans.

• Assess, update, and drive improvements in the company’s performance management and employee development frameworks.
• Provide senior leadership with clear, timely performance data and recommendations to inform people decisions.
• Work with managers to identify skill gaps and recommend targeted learning and development solutions that support employee growth and business performance.
• Oversee the Graduate Training Programme in collaboration with the Recruitment Team.

The HR Business Partner (HRBP) holds overall responsibility for the strategic management and coordination of employee learning and development initiatives, with a particular focus on soft skills development, Linked In Learning programs and performance appraisal training, ensuring alignment with business objectives and workforce capability needs.

• Partner with business leaders and managers to identify current and future skills gaps, translating these needs into targeted learning and development strategies that support employee growth, engagement, and business performance.
• Lead the planning, coordination, and oversight of soft skills training programs (e.g., leadership, communication, collaboration, performance management) and the effective use of Linked In Learning as a scalable learning solution.
• Manage and develop a direct report (Learning Services Coordinator), providing strategic direction and oversight while delegating operational tasks such as course identification, vendor coordination, and training logistics.
• Collaborate closely with the Learning Services Coordinator to evaluate, select, and manage training providers and learning solutions, ensuring quality, relevance, and cost‑effectiveness.
• Maintain regular engagement with managers and leadership teams to proactively assess evolving training needs, workforce development priorities, and succession‑related learning requirements.
• Oversee the collection, analysis, and interpretation of training data and metrics, including participation, completion rates, learner feedback, and program effectiveness.
• Prepare and deliver high‑level training and development reports for senior regional management, highlighting insights, trends, return on investment, and recommendations for future learning initiatives.
• Ensure learning initiatives are aligned with regional and organisational HR strategies, talent development goals, and…