Hospitality & Events Manager

Bekynton is the central catering facility in Eton College and we predominantly cater for breakfast, lunch and supper for all the boys of 12 out of the 25 boarding houses. Bekynton currently serves around 15,000 meals per week over 37 weeks per year, equalling 555,000 meals per annum-and growing!

Bekynton also prepares and delivers 32,000 packed meals for sports events around the campus, 9,500 hot and cold sports teas each year and has currently catered in 64 differing venues around Eton. Many community events are catered for with relish – like the provision of catering for House Events, Eton Action Fair and many other events where entertaining is required.

As Hospitality & Events Manager you are to pro-actively lead the Eton College Hospitality team, driving high standards and excellent customer feedback. This is “hands on role” helping to ensure that the services provided are to the standard required by Eton College.

Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Benefits Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.

Main Duties
Manage and organise the delivery of all non-core catering from Bekynton but across the whole site, to include those events associated with sports fixtures (internal and external);
Ensure we achieve high level of standards in all areas of work;
Organise staff rotas allocating duties in accordance to the needs of the business for the hospitality team;
Ensure uniform and appearance of yourself and your team meet company specifications at all times;
Adhere to all current Food Safety and Health and Safety across all aspects of the business, especially allergens management and promote a safe and hygienic environment;
Organise your team to ensure all tasks are completed to specification and within set targets providing support and assistance where required;
Ensure all preparation for functions is completed well ahead of any event;
Liaise with clients pre and post event;
Undertake staff briefings prior to every function;
Induct new and casual staff;
Undertake all necessary administration - e-mail answering, calendar entries, function sheets, costings, stock-taking;
Ensure all areas that we are required to operate in are clean and tidy before clients enter and left clean and tidy after the event;
Comply with COSHH regulations using chemicals safely and effectively;
Develop effective partnership with duty managers and colleagues including daily communications and to provide reciprocal support;
Promote a good company image to customers and guests by using positive customer service practices and to promote a friendly working relationship with colleagues;
Develop and motivate your team to ensure unit standards are maintained;
Receive any training as and when required in order to maintain and develop standards;
Attend to any reasonable request by management;
Assist as required in Bekynton with our core catering commitment;
Report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible;
Support the duty manager to evacuate the unit, in accordance to fire regulations and procedures;
Attend meetings and courses and training days as required.  Covering from during holidays, sickness and any other absences;
Assist with Summer Schools as directed;
Undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities;
All employees of Eton College are also expected to:
Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’;
Demonstrate a commitment to safeguarding…