Head Receptionist

Head Receptionist Step into the Spotlight – Lead Our Clients Front of House in Style!

Are you aSenior Receptionist or Reception Supervisorready to take the next big step in your hospitality journey? This is your chance to shine at a stunning high end hotel property where timeless elegance meets contemporary charm.

AsHead Receptionist, you’ll be the beating heart of front office — the first smile for guests to see, and the calm, confident presence that ensures their every moment is flawless.

This isn’t just a desk job — it’s afront-row seat to unforgettable guest experiences.

You’ll lead a passionate team, elevate service standards, and help create a lobby atmosphere that sparkles with warmth, professionalism, and personality.

• At least2 years’ experience as a Senior Receptionist (or Head Receptionist in a boutique property)
• Anatural leaderwho can inspire, train and motivate their team
• Sharporganisational skillsand impeccable attention to detail
• Confident using
  
  Opera PMSandMicrosoft Office
• Fluent in English, with strong communication & numeracy skills
• A passion forluxury service, teamwork, and going above & beyond

• Lead, coach & inspire the Reception team to deliver seamless service
• Maintain high operational standards & support with training
• Maximise revenue through smart room allocation & upselling
• Collaborate with Housekeeping & Reservations to ensure smooth guest journeys
• Handle guest feedback with professionalism & flair
• Participate in Duty Management shifts and ensure front office excellence

• Instant accessto your earned wages & financial wellbeing tools
• A paid day off for your birthday(because you deserve it!)
• 24 / 7 Employee Assistance Programmefor you & your family
• Rewards for exceptional service moments
• Team appreciation events& regular recognition
• Friends & Family ratesacross all hotels in our group
• Real growth opportunities through training, development & internal promotions

If you’ve got the charisma, confidence, and care to lead from the front — then our clientwants you at Reception.

Apply today and take your hospitality career to new heights