Operations Team Lead; Short Courses

Position: Operations Team Lead (Short Courses)
The Operations Teams Lead (Short Courses), known internally as  Short Courses Manager, plays a key role within the Commercial Department, overseeing the smooth delivery of Eton’s Short Course Programme and supporting the use of the College’s extensive facilities by external partners. This role is responsible for ensuring that all Short Courses are delivered to the highest standards, while also contributing to the College’s charitable mission.

By coordinating logistics and supporting commercial activities, the Short Courses Manager helps create exceptional learning experiences for participants and maximises the value of the College’s estate.

Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Benefits Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.

Main Duties
Alongside the Head of Short Courses, manage the day-to-day planning and delivery of the Short Course Programme, including staffing, boarding, catering, travel logistics and pastoral activities, to ensure smooth operations and a positive participant experience.
Serve as a Deputy Designated Safeguarding Lead for both residency and non-residency courses, ensuring a robust safeguarding framework that prioritizes the safety and well-being of students and staff.
Assist with partner communications and programme coordination to maintain strong relationships.
Coordinate the planning and distribution of detailed schedules for all Short Courses.
Work with the Dorney Lake team to support recruitment and allocation processes for Rowing Course participants.
Support HR processes by assisting with the recruitment, onboarding, and scheduling of short course staff.
Liaise with IT to ensure technology needs are met for both students and staff.
Liaise with partner schools involved in partnership courses during the application and enrolment process, ensuring efficient communication and accurate student data.
Maintain accurate and up-to-date records of student information for all courses, including post course impact assessments.
Alongside the Head of Short Courses and Lettings, serve as a key point of contact during the Short Course programme, providing 24/7 support for any issues related to students, buildings, safety, or other operational concerns.
Help ensure compliance with health and safety standards.
Assist in the development and delivery of detailed staff briefing materials for all short course activities to ensure consistent and effective programme execution.
Oversee student room allocations in boarding houses and coordinate with the Catering Department to ensure smooth service during the course period.
Assist in the management of financial reconciliations, including petty cash, at the conclusion of the short course programmes
All employees of Eton College are also expected to:
Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’;
Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood.
Understand and comply with procedures and legislation relating to confidentiality;
Display a commitment to and promotion of equality, diversity and inclusion.

The Ideal Candidate To be successful in this role, you will need be able to demonstrate the following:

Previous experience in a similar role in an educational establishment;
Knowledge and demonstrable experience of safeguarding;
A passion for educational…