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Digital Media / Production

CX Design Director: Lead End-to-End Customer Experience

Job in Windsor, Berkshire, SL4, England, UK
Listing for: British Gas
Full Time position
Listed on 2026-02-28
Job specializations:
  • Design & Architecture
    Digital Media / Production
Salary/Wage Range or Industry Benchmark: 100000 - 125000 GBP Yearly GBP 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading energy company is seeking a CX Design Director to enhance customer experience across various brands and channels. The ideal candidate will have extensive service design experience and a proven ability to lead teams in complex environments. You will own the customer journey strategy, translating business needs into impactful experience designs.

This role offers flexibility and emphasizes the importance of personal and professional growth within a supportive work environment.
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