Dairy Manager

Job Details

• Job Location
  :
  Windsor Store - Windsor, CT 06095
• Position Type
  :
  Full Time
• Salary Range
  : $19.00 - $25.00 Hourly
• Job Shift
  :
  Any

Summary: Oversees the grocery, dairy/frozen departments operations and directs and supervises all functions and activities of your department personnel to achieve the sales and profit goals established for the department.

• Performs duties in a safe and efficient manner as well as enforcing safety and sanitation standards.
• Greets all customers and provides them with quality customer service.
• Assigns and supervises direct reports to meet merchandising and production plans while maintaining an elevated level of staff relations.
• Ensures all department direct reports are trained in the store’s methods of performing department activities.
• Performs employee relations activities related to direct report accountability (hiring, scheduling, performance reviews, disciplinary actions, etc.).
• Responsible for managing the schedules for all direct reports by ensuring adequate coverage daily as well as vacations and call‑out coverage.
• Responsible for following and enforcing proper department dress code policy.
• Responsible for meeting weekly payroll budget.
• Responsible for meeting gross margin and target goals and monthly sales projection.
• Responsible for managing the workload allocation for all direct reports.
• Interfaces with vendor sales representatives and submits recommendations to the Store Director.
• Follow approved grocery, dairy/frozen department plans for effective space management based on product movement, consumer demand, and profitability.
• Monitors the receiving and unloading of grocery, dairy and frozen merchandise to:
  • Ensure that the product received accurately reflects the items and counts listed on vendor invoices.
  • Ensure accurate billing and pricing.
  • Ensure quality, count, and condition of products.
  • Enforce receiving procedures according to store policy.
• Ensures that product rotation procedures are rigidly observed, and that merchandise is of optimal freshness and quality.
• Ensures that all signs and prices are maintained accurately and are correctly positioned over each respective product.
• Ensures that all product and merchandise are rotated in accordance with store policies and product code dates, always using the oldest products first (first‑in, first‑out).
• Plans and builds the department displays for maximum sales and turnover.
• Responsible for quarterly inventories and meeting margin.
• Orders and maintains inventory control and supplies.
• Takes care of damaged and spoiled products according to department procedures and takes positive action to control the level of these goods.
• Monitors and maintains shrink logs daily and reacts to excessive shrink.
• Verifies front‑end Point of Sale (POS) accuracy and integrity.
• Monitors and enforces a regular and effective housekeeping and sanitation program, which meets the standards established by the department and all applicable health regulations.
• Ensures that the grocery, dairy/frozen clerks respond promptly to emergencies or potential safety hazards such as spills, broken glass, or containers.
• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.
• Meets the physical requirements to perform the job functions listed above and performs other duties as assigned or requested.

Competencies:

• Friendly
• Strong leadership skills.
• Maintains business confidentiality at all times.
• Must be available for opening, closing, and weekend shifts.
• Must be available to work up to 35 to 40 hours per scheduled work week.
• Proficient understanding of cleaning and sanitation practices.
• Excellent customer service skills.
• Self‑starter ability.
• Integrity
• Excellent communication and listening skills.
• Attention to detail and organization.
• Time commitment
• Ability to lift (up to a minimum of 50 lbs.)
• Math skills necessary to supervise and manage department operations.

Education/

Experience:

• Some college education is preferred.
• Should have at least three years of experience in the supermarket industry in supervision and/or management.
• Be fully knowledgeable of all products carried in the grocery, dairy/frozen Department.