Food & Beverage Attendant

Come Join the Waterford Hotel Group Team!!

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

Food & Beverage Attendant Overview: The Food & Beverage Attendant is responsible for providing outstanding customer service while allowing our guests a special dining experience, with a smile as you greet guests, explain menu offerings, take food and drink orders, and deliver a high level of service that exceeds our customers’ expectations.

• Welcome and connect with every customer. Discover customer needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or hotel functions and services.
• Take food and beverage orders from guests and enter orders in POS system.
• Maintain a presentable food display and make necessary additions/changes to food.
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with the beverage, food, and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Teamwork — Offer or ask for help to fellow team members as situations arise.
• Be available to fill in as needed to ensure a smooth and efficient operation of the restaurant as directed by the immediate supervisor.

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Health Insurance is available on the first of the month after hire. We value the health and wellness of you and your family. Full-time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

• Paid time off for full-time associates within the first 90 days of employment. Paid holidays for eligible associates. After five years, paid days off for your Birthday and Employment Anniversary date.
• On Demand Pay – get paid when you need it, 24/7.
• Pet Insurance – discounted pet insurance for all associates.
• 401(k) Plan – plan for your future.
• Hotel Discounts – enjoy industry perks.
• Shoes for Crews – shoe subsidy for all associates.

For more information, please visit our website at

EOE/M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.