Veterinary Client Service Representative

Veterinary Client Service Representative

Salem Valley Veterinary Clinic
, located in Salem, CT, is dedicated to the wellbeing of both patients and clients. Our full‑service hospital offers dental, diagnostics, surgery, and even equine services in a four‑doctor, innovative clinic. We pride ourselves on providing quality medical care and individualized service with the goal of complete customer satisfaction.

• Answer telephone calls quickly, efficiently, and in a professional and friendly manner using a multi‑line system.
• Warmly greet clients.
• Prepare patient files.
• Receive and relay client correspondence, update client financial records, and handle payment transactions.
• Answer client inquiries about basic animal care questions and routine procedures.
• Educate clients on over‑the‑counter products such as flea and tick preventions.
• Admit patients and handle medical record entries accurately.
• Prepare client invoices for services performed.
• Receive and relay telephone, fax, and email messages accurately and promptly.

$17‑20.00/hr (based on experience).

• Great pay with competitive medical, dental, and vision insurance coverage.
• 401(k) with a company match of up to 4% after 6 months of service.
• Generous paid time off.
• Mental health resources.
• Company‑paid bonding leave.

Plus, special benefits to utilize for your own pet:

• Pet Care:
  Discounts on veterinary services and products.
• Pet Diagnostics:
  Discounts on reference lab testing.
• Pet Food:
  Discounts on Purina pet foods.
• Pet Insurance:
  Discounts available with our preferred vendor.

• High school diploma or equivalent.
• Previous experience working as a Veterinary Receptionist/CSR is required.
• Significant experience with basic office functions in a busy office environment.
• Must be a team player and have compassion for pets and their people.

Employment will require the successful completion of references and a background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non‑discrimination laws.