Field Service Mechanic – Remote Work

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Morris Group, Inc. is one of the largest machine tool distribution networks in North America, a third‑generation family‑owned business that serves manufacturers of precision machined parts. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. HFO Trident, a division of Morris Group, is the best‑in‑class exclusive distributor for Haas Automation CNC machine tools and rotary products.

HFO Trident is seeking a team‑oriented and ambitious CNC Field Service Technician for our Connecticut territory.

• Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls.
• Use machine‑tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promote and perform preventative maintenance on customer machine‑tool equipment and conduct after‑sales technical support and training.
• Possess and maintain an in‑depth knowledge of machine‑tool industry and product lines represented by the company.

• Perform related duties as required.

• Self‑motivated positive attitude with a willingness to learn complex tasks with on‑the‑job training and all supporting documents.
• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools;
  Haas CNC Repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout the New England regional territory.

• Competitive starting salary.
• Market competitive comprehensive health benefits including a zero‑premium medical plan offering, vision, dental, and company‑paid life insurance.
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Ability to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep composure with the public and co‑workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition #: 1099B

Location:

Windsor, CT

Entry level

Full‑time

Management and Manufacturing

Human Resources Services