Collections Specialist

Description

We are working on behalf of our client to find a detail-oriented Collections Specialist. This critical team member will help our client maintain financial health by ensuring timely and professional recovery of outstanding accounts receivable. The ideal candidate is proactive, organized, and excels in engaging with customers to resolve payment issues while maintaining positive relationships.

Key Responsibilities:

+ Monitor and manage accounts receivable to ensure timely collection of outstanding balances

+ Contact customers via phone, email, and written correspondence to follow up on overdue accounts

+ Negotiate payment arrangements and settlements within company guidelines

+ Research and resolve payment discrepancies, billing issues, and customer inquiries

+ Maintain accurate records of collection activities and communications

+ Collaborate with internal departments to escalate unresolved accounts or address disputes

+ Recommend accounts for further action, such as write-offs or legal escalation, when appropriate

+ Maintain compliance with all relevant laws and regulations governing collections activities

Requirements:

+ Previous experience as a collections specialist or in a similar role preferred

+ Strong communication and negotiation skills

+ Excellent organizational skills and attention to detail

+ Proficiency with Microsoft Office and experience using financial software or ERP systems

+ Ability to handle confidential information with integrity

If you are a motivated professional who thrives in a goal-driven environment and enjoys building rapport with customers, we encourage you to apply.

+ Ready to advance your career? Please submit your resume to be considered for this Collections Specialist opportunity

Requirements

+ Previous experience as a collections specialist or in a similar role preferred

+ Strong communication and negotiation skills

+ Excellent organizational skills and attention to detail

+ Proficiency with Microsoft Office and experience using financial software or ERP systems

+ Ability to handle confidential information with integrity

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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