Supplier Account Analyst; Hybrid

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Are you looking to build hands‑on experience in supply chain operations within the aerospace industry? As a Supply Chain Analyst supporting the Aftermarket division at Collins Aerospace, you will play a critical role in supporting our repair and overhaul business by managing supplier relationships, improving delivery performance, and ensuring continuity of supply for our customers.

In this role, you will work closely with global suppliers, customer account teams, and internal operations partners to resolve delivery challenges, drive supplier accountability, and support aftermarket execution. This position offers the opportunity to develop strong supplier management skills while contributing directly to customer satisfaction, operational performance, and business results.

This is a hybrid role, based in Windsor Locks, CT with weekly onsite presence required. Anticipated travel is approximately 10%.

• Support day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
• Develop, track, and support supplier recovery plans when on‑time delivery, quality, or responsiveness targets are not being met.
• Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
• Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
• Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
• Ensure supplier compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
• Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
• Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
• Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.

• Practical experience managing supplier performance in a regulated aerospace aftermarket environment.
• How aftermarket supply chains differ from production environments, including urgency-driven demand and customer-focused execution.
• Data analysis and reporting techniques used to drive supplier accountability and operational decisions.
• Effective communication strategies when working with internal stakeholders and global suppliers.
• Exposure to ERP systems (SAP), Lean principles, and structured problem-solving methods.
• How supplier management directly impacts customer satisfaction, delivery performance, and business outcomes.

• Typically requires a University degree and minimum 2 years prior relevant experience or an Advanced Degree in a related field.
• Procurement, buying, or supplier management experience within aerospace, manufacturing, or another highly regulated industry

• Understanding of supplier management, delivery performance tracking, or vendor coordination.
• Knowledge of aftermarket, repair and overhaul (MRO), or aerospace industry environments.
• Experience working with ERP systems, preferably SAP.
• Strong analytical skills with the ability to interpret data and identify trends or performance risks.
• Effective written and verbal communication skills, with confidence interacting with suppliers and internal stakeholders.
• Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
• Willingness and flexibility to occasionally adjust work hours to support suppliers in…