Case Manager: Eastern Region Service Center
Listed on 2026-02-27
-
Healthcare
Mental Health, Community Health
Case Manager:
Eastern Region Service Center- 6779
Job Category: Direct Care
Requisition Number: CASEM
006779
- Posted:
February 20, 2026 - Full-Time
Showing 1 location
Willimantic Main
1310 Main Street
Willimantic, CT 06226, USA
JOB TITLE: Case Manager
EMPLOYMENT TYPE: Full-time, 40 hours/wk
SCHEDULED
HOURS:
Monday-Friday
PROGRAM/
LOCATION:
Eastern Region Service Center, Willimantic, CT
- Community based position requiring travel to Willimantic, Norwich and Putnam utilizing our company vehicle
PC#: 1470
ABOUT THE PROGRAM:
Eastern Region Service Center
The Eastern Region Service Center (ERSC) is a regional case management project that is administered by Advanced Behavioral Health to assist clients who are medically indigent or eligible for or currently receiving Medicaid LIA. CHR case managers work with the staff of 5 other agencies in the eastern portion of Connecticut to provide assessments and other case management services to clients with substance abuse and/or mental health issues.
Case Managers engage, encourage and assist clients in obtaining treatment and housing as well as employment, education and medical services.
ABOUT THE POSITION:
Case Manager
Duties & Responsibilities
- Utilizes appropriate therapeutic models to aid clients in understanding and managing their symptoms in a variety of environments.
- Conducts program specific assessments and screens as required by program.
- Provides case management. Works in close collaboration with the client’s natural supports and treatment teams. Connects to prosocial activities. Provides crisis intervention and de‑escalation as needed.
- Demonstrates competency in age related or specialty issues and developmental needs for each population served. Demonstrates program specific target population competencies.
- Demonstrates the ability to teach and support the learning of a broad range of skills including those related to emotion regulation, age‑appropriate activities and competencies and living in a home‑like setting. Plan and actively participate in activities to support and increase skills and competencies.
- Documents all services and contacts with clients, collateral contacts and appointments in compliance with agency standards.
- Transports clients as required by program.
- Participates in staff meetings, supervision, training and other meetings as assigned.
- Additional duties as required.
QUALIFICATIONS:
Education: Bachelor’s degree in human services preferred, or education plus equivalent work experience required.
Experience: At least two (2) years’ experience in a mental health setting preferred.
Licensure/Certification/Registration: Valid driver’s license.
Why Join CHR?
Award‑Winning Workplace:
- Proudly recognized as a Top Workplace for 12 consecutive years!
Generous Time Off:
- Enjoy ample paid time off, including a special day off for your birthday!
Retirement Savings:
- Benefit from contributions to your 403b Retirement Plan.
- Competitive premiums with added discounts on pet, auto, and home insurance!
Education & Tuition Support:
- Tuition reimbursement and professional development programs.
- Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
- Exclusive tuition discounts for CHR employees at several local colleges/universities.
- FREE robust training curriculum, featuring our brand‑new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
- Clinical supervision and/or mentoring available at many programs.
- Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Wellness Program:
- Annual wellness stipend.
- FREE premium subscription to the Calm app, for employees and their families.
- Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
- Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.
Employee Involvement:
- Participate in leadership luncheons with our CEO and various agency committees!
Stay Informed:
- Weekly video updates from our CEO and monthly…
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