Patient Service Coordinator - Primary Care

Overview

Location: 5 Founders St Willimantic (10304)

Shift: Mon-Fri

Every day, more than 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Health Care Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between.

Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

• Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
• Create a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations.
• Schedule appointments to provide timely, accurate, friendly, and clinically appropriate patient access.
• Respond to incoming correspondence from patients, caregivers, healthcare providers, and others in accordance with patient privacy and safety standards.

• High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred
• Relevant experience in a fast-paced medical office highly preferred
• Epic experience preferred
• Positive, customer-focused approach, with commitment to providing excellent patient care

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees -- we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.