Manager, Nutrition Services Retail

Job Description

The Food Service Retail Manager is responsible for all of the daily operations of the cafeteria and catering services. The Manager directs staff to ensure customer satisfaction and that employees follow organizational policies and procedures.

NUTRITION SERVICES - 208052

Worker Sub Type:
Regular

Work Shift:

(not provided)

Pay Grade
: 309

• Hires, trains, oversees and delivers corrective actions and terminations when needed.
• Collaborates with Chef to order food, beverage, equipment, and other supplies.
• Plans retail menu cycles and prices all items.
• Oversees retail food preparation, portion sizes, and overall presentation of food.
• Regularly inspects supplies, equipment, and work areas to ensure adequacy.
• Ensures employees comply with health and food safety standards.
• Accountable for all daily tasks and performance of employees and supervisors.
• Conducts yearly performance evaluations for all employees.
• Addresses complaints regarding food quality or service.
• Approves schedules and works with scheduling team to ensure coverage of all shifts.
• Works within food and labor budget guidelines as dictated by the Director.
• Establishes and maintains standards for personnel performance and customer service.
• Maintains daily production records for all stations.
• Produces all necessary month‑end reports.
• Directs cleaning of all stations and ensures Master Cleaning List is completed.
• Ensures cash handling policies are followed according to organization’s procedures.

High School Diploma or GED required.

• Years of experience in hospitality/food services;
  Food Service Manager or Supervisor position required.

SERV SAFE certification required within 6 months of employment.

• Excellent verbal and written communication skills.
• Attention to detail.
• Ability to mentor and lead staff.

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally.

In addition to a competitive salary, our most popular benefits for full‑time employees include:

• A Zero‑Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U:
  An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short‑term and long‑term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on‑campus dining, and more.

To see the full scale of what we offer, visit