Gastroenterology Nurse Navigator

Overview

The Gastroenterology Nurse Navigator serves as the primary point of contact for patients entering the Gastroenterology (GI) service, ensuring a seamless and coordinated care experience from referral through diagnostics, endoscopy, and follow-up. This role focuses on patient education, clinical triage, referral optimization, and communication across multidisciplinary teams to enhance patient outcomes and experience.

Department:
Gastro PBB - 209589

Worker Sub Type:
Regular

Pay Grade:

• Provides comprehensive education on diagnoses, bowel preparation, medication instructions, and follow-up plans.
• Acts as a liaison for patient concerns, ensuring culturally sensitive and compassionate communication.
• Facilitates communication among GI providers, primary care physicians, surgeons, radiology, and oncology teams.
• Reviews new referrals daily, apply standardized protocols, obtain missing work-up, and prioritize urgent cases.
• Assesses procedural appropriateness and guide bowel preparation regimens.
• Conducts pre-procedure calls to reduce same-day cancellations and improve patient compliance.
• Supports initiatives to enhance care delivery and patient experience.
• Tracks clinical metrics, identify care gaps, and maintain dashboards for monitoring outcomes such as prep quality and diagnostic completion.
• Participates in leadership and safety committees.
• Ensures accurate and timely documentation in electronic health records.
• Maintains data integrity for reporting and quality improvement purposes.

• Associates Nursing (RN Diploma, ASN or ADN) is required.
• Bachelor’s Nursing (BSN) is preferred.

• 3 – 5 years of GI, hepatology, oncology, surgical, or procedural nursing experience is required.

• Registered Nurse with current VA license required.
• BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation.

• Ability to perform data analysis to assist with the goal of identifying strategies to increase the number of people who complete screenings, follow up visits, in-treatment and/or post-treatment visits - required.
• Ability to work with groups to improve quality of life for people going through the care continuum:
  Prevention & Risk Reduction, Screening, Diagnosis, Treatment, and Survivorship.

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U:
  An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit