Case Manager

Case Manager – Full Time Job Description

The Case Manager is responsible for contributing to the development of a goal‑directed, age‑appropriate plan of care through an interdisciplinary team process that is prioritized and based on determined medical diagnosis, patient needs, and expected patient outcomes. The Case Manager collaborates with the interdisciplinary team to develop and document a discharge plan in the most appropriate setting to meet patient needs while serving as an advocate for patients and families.

The Case Manager ensures that activities to facilitate, broker, and coordinate the plan are being implemented, and that the plan is continuously modified based on the patient’s changing needs.

• Negotiating services and resources when deemed needed while using creative problem solving for complex discharge planning.
• Active participation in discharge planning rounds and process improvement projects.
• Communicating patient needs and updates to appropriate professionals and post‑acute providers.
• Collaborating with the multidisciplinary team to ensure acute hospitalization is appropriate.
• Maintaining a supportive and dynamic relationship with all members of the multidisciplinary team as well as post‑acute providers.
• Completing thorough and timely documentation that accurately reflects the status of the discharge plan.
• Completing screens on assigned patients within 24 hours or the first business day.
• Serving as a resource and providing education to the multidisciplinary team regarding levels of care, transition planning issues, and regulatory concerns.
• Maintaining awareness of research and current trends that influence practice by attending professional meetings, in‑services, and conferences.
• Maintaining knowledge of reimbursement modalities, community resources, and clinical and legal issues that affect patients and providers of care.
• Assisting with the arrangement and follow‑up with community resources to facilitate a seamless transition through the continuum of care.

• Bachelor’s degree in Nursing (BSN) is required.
• Master’s degree in Nursing (MSN) is preferred.
• Graduate of an accredited school of nursing is required.

• Minimum five years of professional practice experience in an acute care setting preferred.
• Prior Case Management or Utilization Management experience preferred.

• Registered Nurse license in the State of Virginia required.
• BLS Certification (Basic Life Support) – American Heart ‘Healthcare Provider’ (HCP) – AHA approved required. New hires must have AHA certification prior to completion of orientation.
• Certification in Case Management desirable.

Skills needed include excellent written and verbal communication and interpersonal skills with all levels of internal and external customers, critical thinking skills, creative problem solving, proficient organization and planning. Candidate must be self‑directed and able to tolerate frequent interruptions and a demanding workload. Knowledge of funding, resources, services, clinical standards, and outcomes is preferred. Ability to be creative, innovative, and flexible in responding to rapidly changing needs and priorities is essential.

• Zero‑deductible health plan
• Dental and vision insurance
• Generous paid time off
• Tuition assistance
• Retirement savings match
• Robust employee assistance program for emotional wellbeing
• Membership to Healthy U: an incentive‑based wellness program

Health savings account and flexible spending account for childcare, life insurance, short‑term and long‑term disability, and professional development. Perks include discounts to on‑campus dining and more. For full details see