Deputy Manager HCC

Our fantastic team at Ticehurst is dedicated to supporting people with residential and dementia care. Joining us at an exciting time as a Deputy Manager
, youll use your compassion and leadership experience to make a real difference to peoples lives, whilst advancing your career with Hampshires largest care provider.

About

• Rated GOOD by CQC, 80 bedded home combining short stay services with permanent nursing residency. Skilled, caring, and friendly teams include nurses, social workers, occupational therapists and care staff.
• Short-term services:
  Support for individuals admitted from acute trust and community for reassessment and reablement over a 28-day stay. Help people regain confidence and strength, relearn skills or find new ways of doing everyday activities.
• Permanent long stay: nursing beds for long-term care.
• Fast-paced environment:
  Multiple admissions and discharges facilitated daily.

What youll do:

• Manage daily operations: Deputise for the Registered Manager, manage staff, budgets and resources, and lead on the residential side of the service
• Foster continuous improvement: Conduct assessments and review records, identify development opportunities and focus on delivering an efficient, high-quality service
• Promote our values: Assist in recruitment, selection, and induction of new staff. Use your expertise to inspire and guide our team, monitor performance, support and train staff
• Deliver exceptional care: Work closely with residents to create and implement care plans, supporting less experienced staff
• Compliance and quality assurance: Ensuring our home meets all regulatory requirements, maintaining high standards of service

What were looking for:

• Qualified: Hold a relevant NVQ Level 2 or equivalent
• Relevant experience: Proven track record of working with older adults in health or social care, with a sound knowledge of the Care Act and CQC standards
• Inspiring leader: Passionate about delivering exceptional standards of care through role modelling best practices, fostering a positive reputation and developing and embedding a growth culture
• Flexible and agile: Positively responds to change and encourages continuous improvement
• Compassionate:Shows patience, empathy, and respect in every interaction, always putting our residents first
• Excellent communication: Strong interpersonal skills, with the ability to adapt your style to meet the diverse needs of our residents

• Make a difference:Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others.
• Supportive environment:Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Professional growth:We invest in your future. With ongoing development opportunities, youll have the chance to enhance your skills and advance your career in the care sector.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

This role involves some nights, weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy.

Please note:
We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Other roles you may have experience of may include:
Team Manager, Deputy Care Home Manager, Assistant Team Manager, Deputy Team Manager, Assistant Manager.

Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role

• Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.