Senior Customer Service Advisor - Sales

Senior Customer Service Advisor - Sales page is loaded## Senior Customer Service Advisor - Sales remote type:
Site-based only locations:
Winchester:
Andover:
Southampton Nutsey Lanetime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 18, 2026 (28 days left to apply) job requisition :
JR33405

At
** Jewson**, part of
** Stark UK**, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.

If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Are you based in the
** Winchester
* * Jewson are currently recruiting for a proactive
** Senior Sales Advisor
** to join the team at our busy branch, in
** Winchester.
***
* Working Hours:

** This is a full-time role working
** Monday-Friday 07:00 - 16:30 or 07:30-1700**, and
** every other*
* ** Saturday from 08:00-12:00**.
** What You’ll Be Doing
*** Building excellent relationships with new and lapsed customers so you can understand and meet their needs.
* Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey.
* Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
* Ensuring all customer orders are fulfilled in a timely fashion.
* Following plans to continuously improve customer experience.
* Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
* Various administration and back office duties.
** What We’re Looking For
** Enthusiasm - Positivity and unyielding passion for the merchant world.

Decency – Honesty, integrity, and mutual respect

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.

Pride - Dedication in producing top-notch results.

Experience - experience within a Builders Merchants is desirable At
** Jewson**, we're proud to be part of
** STARK*
* ** Building Materials UK
** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
** What's Next...
** If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
* We can’t wait to hear from you!
* With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at  We look forward to hearing from you!
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