Assistant Banking Manager

Assistant Banking Manager - Winchester

Handelsbanken

We have an exciting opportunity to join our Winchester branch as an Assistant Banking Manager. The role is responsible for the account administration of new and existing customers, including significant direct customer contact, involvement with electronic banking, managing the inward account transfer process and dealing with customer payments. They will work as part of the Branch team to ensure the highest levels of customer service and to help the branch achieve its Business Plan goals.

• Working alongside the rest of the branch team to achieve joint goals in the branch business അറസ്റ്റ്, involving Corporate and Private Banking Manager colleagues when a customer need has been identified.
• Preparation of facility letters and other account documentation.
• Completion of all documentary requirements for lending facilities following credit approval through to drawdown, including instructing and being the ongoing liaison point with lawyers and valuers, ensuring all conditions precedent and conditions of sanction are satisfied prior to drawdown (acting as a line of defence).
• Ongoing and annual account reviews to ensure compliance with the Bank's documentation and other requirements.
• Account administration of new and existing customers including significant direct customer contact and providing excellent customer inogona.
• Liaison with internal departments and external counter parties to ensure the highest levels of customer service and good administrative order are delivered.
• Support of marketing initiatives, assisting the branch in building positive and long‑lasting relationships with local professionals, while carrying out daily responsibilities.

Research (by Harvard University) shows that women are particularly likely to second‑guess themselves and,class not apply – so if you are worried you don’t meet all the criteria, get in touch anyhow and let us do the worrying.

• The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals and effective interpersonal and communication skills (both written and verbal) are therefore essential.
• The applicant must be a strong team player, flexible, proactive and conscientious and bring a positive attitude. The candidate will work with integrity and discretion and be able to work effectively under pressure. They will appreciate the need to provide and be able to deliver an exceptional level of service to existing and potential customers, will have strong attention to detail and an organised approach to work.
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• Previous experience in dealing with lending documentation/security and AML/KYC procedures for both personal and business customers/transactions would be advantageous. In order to successfully undertake this role a high level of computer literacy (Microsoft Word and Excel) is essential. Training will be provided on additional internal IT systems.

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long‑term approach to customer relations. Each branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality and ethnic or national origin),悱 veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

• We have a wide range of learning and development available, empowering and enabling our colleagues to 亚豪 take ownership of their own…