Clinical & Administrative Associate, Post Surgery A3

Position: Clinical & Administrative Associate, Post Surgery A3, 24hrs Days
** When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
** Working under the direction of a nurse, this position contributes to the Hospital’s mission by providing both clinical and administrative assistance on the unit. The clinical assistance involves performing basic procedures necessary to provide for the care, comfort and safety of patients. The administrative support involves keeping the patient care team informed by maintaining accurate and timely electronic medical records and acting as the unit coordinator as it pertains to non-clinical issues.

This dual role staff position will have an impact on quality of care and patient satisfaction by providing for their physical and emotional needs and on patient and family member satisfaction by fielding requests and information to the patient care team and family members, providing the administrative support to ensure expedient patient throughput and acting as a central resource of the patient medical record.
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* Job Description:

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* QUALIFICATIONS:

**** Education/Experience
***
* Required:

*** High School Diploma or G.E.D.
* ** Must have/be one of the following:
*** Certified Nursing Assistant
* Nursing student with completion of one medical-surgical clinical rotation
* Three months clinical care experience
* Graduate of the Winchester Hospital’s Clinical Associate Training Program
** Preferred:
** At least one year of previous work experience in an administrative support role.
** Other Skills/Knowledge:
***
* Required:

*** For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team
* Basic computer knowledge.
* Excellent communication and customer service skills.
** LICENSES, REGISTRATIONS,

CERTIFICATIONS:

**** Preferred:
** Certified Nursing Assistant
** LIFE SUPPORT CERTIFICATION

REQUIRED:

** Basic Life Support
** POPULATION SPECIFIC REQUIREMENTS:
** The population specific requirements differ based on the patients cared for on the unit:
** Neonate
* *** Infant
* *** Children
* *** Adolescent (age 13 to 18)
**** Adult
* *** Geriatric
* *** A4
* *** Intensive Care Unit
**** OTHER

JOB REQUIREMENTS:

**** On-call:
** N/A
** Schedule requirements:
** Based on department needs.  Holiday rotation is required.
** Travel requirements:
** Based on department needs.  May be asked to cover other units to meet business and patient needs.
** REPORTING RELATIONSHIPS:
*** Reports to the Nurse Manager.
* Works under the direction of a nurse in the clinical role.
* Does not supervise others
** Clinical Associate
*** Provides quality and safe patient care under the direction of a nurse, utilizing compassion, empathy, and respect to collaborate with a multi-disciplinary team to achieve expected outcomes.
* Welcomes and orients patients, family members and significant others to the environment.
* Contributes to meeting the patient’s physical, emotional, cultural, and spiritual needs.
* Observes patients and reports findings and/or concerns to nurse in a timely manner.
* Demonstrates purposeful rounding and promptly responds to call lights to ensure patient safety and satisfaction.
* Performs required tasks including but not limited to:  + Assisting with activities of daily living  + Repositioning and ambulating patients  + Making  an occupied and unoccupied bed  + Assisting in transporting patients, beds, supplies and equipment  + Collecting, labeling and transporting specimens  + Retrieving and signing out blood products  + Accurately performs point of care testing  + Obtains vital signs and weights  + Maintains accurate intake and output measurements  + Removes Foley catheters and saline locks  + EKGs  + Maintains a clean and safe work environment to enhance patient satisfaction and a culture of safety.  

+ Sets up/breaks down rooms, ensuring expedient turnaround time.  + Assists in post-mortem care in a respectful manner  + Documents accurately, legibly and timely  + Assists with procedures
* Appropriately follows the chain of command and adheres to hospital policies and procedures.
* Informs patients and family members throughout the patients’…