People Services Manager

WHO WE ARE

Centerpoint Health - Winchester is a 79‑bed community hospital featuring updated technology and new services such as Diagnostic Services, larger Emergency Services, home‑like Labor and Delivery Suites, and a skilled nursing facility. The campus includes a 45,000‑sq‑ft Medical Plaza housing the Clark Clinic, Diagnostic Center for Women, Center for Rehabilitation, Specialty Clinic, and Anticoagulation Clinic.

Winchester offers a unique experience with proximity to Lexington, the "Horse Capital of the World," and the Red River Gorge.

• Health (Medical, Dental, Vision) and 401K Benefits for full‑time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Membership discounts with local gyms and community businesses
• Free Parking
• And much more...

• Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.

• Perform each essential function satisfactorily with or without a reasonable accommodation.
• Assist with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Manage staff relations including performance management, staff satisfaction, and conflict management.
• Perform and oversee scheduling, staff development, recruitment, payroll, and student engagements.
• Monitor departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
• Determine and justify needs for systems/equipment/supplies purchases, monitor usage, and oversee proper working order and/or stock supplies.
• Create and foster an environment that encourages professional growth.
• Ensure department stays focused on its role in the continuum of care.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.
• Position serves both internal co‑workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or work with sensitive and/or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).
• Skill in application of policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.

SUPERVISORY RESPONSIBILITIES:

• Manage the work of others, including planning, assigning, scheduling, and reviewing work; ensure quality standards.
• Responsible for hiring, terminating, training and developing staff; reviewing performance and administering corrective action.

KNOWLEDGE, SKILLS & ABILITIES:

• Business Mathematical Skills – ability to add, subtract, multiply, and divide in all units of measure, compute rates, ratios, percentages, and interpret graphs.
• Moderate Computer Skills – frequent use of email, word processing, data entry, spreadsheets, graphics; create, maintain, and incorporate simple functions into documents, spreadsheets, databases, and presentations.
• Complex Communication – frequently communicate complex information and interact with management; present, resolve, and address delicate situations; motivate and persuade others.
• Varied Business Problems – problems are varied and complex, requiring analysis or interpretation; solved using knowledge, general precedent, and practices.
• Department Specific – decisions impact the management and operations within a department; may contribute to business and operational decisions that affect the department.
• Functional Independent Judgement – provide and set goals and priorities for functional area; make recommendations for department policies, practices, and programs; make decisions for and/or resolve problems for others.
• Project Planning/Organization – handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

• Bachelor's Degree in a related field (required). Applicable work experience may be used in lieu of education.
• Must have 5–10 years management experience in Pediatrics / Family Medicine.

The physical demands include occasional…