Personal Assistant; PA to GPs

Do you have experience providing administrative support in a GP surgery or clinical environment.

Our GP Personal Assistants PAs are integralmembers of The Quarter Jack Surgery team. They act as a focal point of communication between patients, doctors and other clinicians, and support ourCare Navigators with patient care and queries.

This busy but fulfilling role is responsible for working closely with the Care Navigators in the reception team, providing clinical administration for doctors and nurses, including answering and makingpatient calls and responding to tasks and supporting the Care Navigators withqueries. Applicants with a clinical background are preferred. The post is oneof several admin staff who work closely together as a team within reception.

The role is to provide a friendly and efficient PA service for patients, team members and clinicians and undertake additional administrative duties.

• Supporting members ofreception team eg Care Navigators and prescribing clerks with patientenquiries including online queries
• Supporting GPs,dealing with administrative queries and tasks on their behalf
• Receiving and makingtelephone calls as requested
• Arrangingappointments for medicals and other non-routine appointments
• Arranging home visits, home visit reports and responsibility for allocating a GP to undertakevisit in the absence of registered GP as per the rota system
• Taking messages and recording them
• Processing formsprior to passing to a GP for completion, e.g. private health claim forms etc
• Generatingprescriptions in accordance with GP instructions
• Following GPinstructions on path links pathology network
• Dealing with problems and queries from doctors, other healthcare staff and patients
• Sorting of GP mailfor scanning, data loading and or destroying
• Using Systm One toenter patient information and identify patients requiring treatment review

We are a busy 8-partner GP Practice seeking an enthusiastic GP Personal Assistant PA to join our friendly reception team at our surgeries in Wimborne, Dorset.

• PA or patient facing admin experience in healthcare setting for 2 years or more

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.