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Family Liaison Officer; DSL Level 3 Qualified

Job in Wimbledon, Greater London, SW19, England, UK
Listing for: Principal Education
Full Time position
Listed on 2026-02-04
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Guidance Counselor: Social/Educational
Job Description & How to Apply Below
Position: Family Liaison Officer (DSL Level 3 Qualified) (Permanent)
We are seeking a dedicated and experienced Family Liaison Officer to join our team, based at our Wimbledon office. This is a long-term role supporting children, families, and professionals, with a strong focus on safeguarding and early intervention.

The successful candidate must hold a current DSL Level 3 qualification and have proven experience working with families in a safeguarding or support capacity.

Key Responsibilities

Act as a key point of contact between families, the organisation, and external agencies

Provide advice, guidance, and practical support to families facing complex challenges

Identify safeguarding concerns and take appropriate action in line with policies and procedures

Work closely with schools, social care, health professionals, and other partners

Maintain accurate, confidential records and contribute to case reviews and reports

Promote positive engagement and build trusting relationships with families

Support the organisation’s safeguarding culture and best practice standards

Essential Requirements

DSL Level 3 qualification (mandatory)

Experience in a family liaison, safeguarding, pastoral, or support role

Strong understanding of safeguarding legislation and procedures

Excellent communication and interpersonal skills

Ability to manage sensitive situations with professionalism and empathy

Confident working independently and as part of a multidisciplinary team

Desirable

Experience working within education, social care, or a family support service

Knowledge of local safeguarding partnerships and referral processes

Additional safeguarding or family support training

What We Offer

A stable, long-term role within a supportive team

Opportunity to make a meaningful difference to families and children

Ongoing professional development and training

Office-based role in Wimbledon with access to local amenities and transport links

Apply now or send your CV to (url removed)
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