Senior Project Manager

The Icon Payments Framework (IPF) provides institutions with faster and more cost-effective access to instant payments through an advanced and highly flexible payments specific platform which seamlessly integrates with core and back-office banking applications.

A Senior Project Manager is required to join our growing delivery team to work alongside the Delivery Director. The successful candidate must have proven experience of end-to-end management of technical onsite engagements, senior stakeholder management and working closely with an Agile feature-based product delivery teams to integrate products into client sites. Having worked in a product environment would also be an advantage.

As we work with senior stakeholders and technicians, on mission critical programs of work, the ability to engage positively on both a management and technical level, report succinctly and accurately are essential. Project dependent, travel will be required across the UK and Europe.

• Full life-cycle project management experience within a commercial B2B context.
• Financial Services domain knowledge, preferably in the real time payments space either within a bank or central infrastructure.
• Experienced in contract review and associated governance.
• Prior experience implementing a product-based solution.
• Willing to travel across the UK and Europe, dependent on project requirement.
• Highly experienced in Agile (i.e., scrum, Kanban) feature-based Product delivery and release management, with the ability to guide client resources in ways of working where needed.
• High level of proficiency in Jira/confluence – ability to effectively monitor, manage and report on internal and client project teams progress and velocity
• Experience in agile / waterfall blended approaches often found at tier 1 financial institutions.
• Project delivery experience using multiple project resources of in-house colleagues, clients and 3rd party partner resources developing a collaborative delivery ethic.
• Senior stakeholder management and client engagement with a focus on exceptional client satisfaction.
• Experience working with disparately located teams (both onshore, offshore and across time zones) within multi-vendor scenarios.
• Strong Leadership and Project experience using multiple using resources from in- house, client and 3rd party partner teams, developing a collaborative delivery ethic
• Whilst not essential, any bi-lingual capabilities, particularly across European countries would be advantageous

• Manage all aspects of the icon project delivery including planning, resourcing, milestone tracking, risk, issue, financial and commercial management, reporting and customer satisfaction.
• Provide pragmatic project management guidance to clients and colleagues.
• Act as interface between Icon technology team, client teams and third-party vendors.
• Build effective working relationships with both delivery and business development organisations within Icon with the objective of finding opportunities to add value to the end client.

• Ability to be a part of, and influence future growth of the delivery team at Icon.
• The collaboration with a customer to help achieve their business goals and implement long-term solutions.